Automotive Customer Care Specialist

Job Title:
Automotive Customer Care Specialist

Nesco Resource

We are seeking an Automotive Customer Care Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.


Answer calls and assist with questions from web customers, students, instructors, District and Regional Managers,

national accounts, government, and franchise distributors.

Assist customers with automotive tool selection, toolbox selection, troubleshooting, pricing, availability, and technical specifications.

Provide technical support concerning information and specifications for products provided in our tools catalog and catalogs of our other suppliers.

Input orders/purchase orders/quotations utilizing internal ordering software systems.

Resolve open questions.

Assist customers with warranty, returns, repairs, identification of parts, and new defective products.

We encourage you to apply in person Monday – Friday 8:30am-3:30pm – Walk ins welcome!

Nesco Resource

2071 Graham Rd.

Stow, OH 44224

(330) 926-9680

Nesco Resource is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.

Required Skills:

Previous experience in customer service, sales, or other related fields

Must have a knowledge of tools

Ability to build rapport with clients

Ability to prioritize and multitask

Positive and professional demeanor

Excellent written and verbal communication skills

Full or Part Time:
Full Time

11:30 am to 8:00 pm Monday – Friday

Pay and Shift info:

15.00/hour to start during TTH period

Medical, Dental, Vision, and 401k offered plus more upon hire

Weekly pay via direct deposit or pay card

Start Date:

Employer Contact Information:
Adriana Mattingly
2071 Graham Rd
Stow, OH, 44224
(330) 926-9680 |
Contact employer via Call 330-926-9680. Walk-ins welcome M-F 8:30 am – 3:30 pm