Intern, Cloud Support – Westlake

Job Title:
Intern, Cloud Support – Westlake

Company/Organization:
Hyland

Description:
Overview
Are you looking for a meaningful internship that will give you hands-on experience with a company that puts its employees first? Look no further than Hyland! As an intern, you will work side by side with various departments to complete projects, develop new skills, grow your professional network, and be a part of an amazing team. Learn the ins and outs of a large, award-winning software company while developing your skills and growing as a professional. We value our customers and employees alike and will help you reach your full potential no matter where you are in the world. An internship at Hyland is the start on your path to future success. Check us out!

This position assists our Cloud Support team on technical support requests from customers and will be involved with day to day interaction with the team. We are looking for candidates that have an interest in business technology and have strong verbal/written communication skills, who are eager to learn and gain hands-on experience, as well as overall interest in Cloud Support.

Position to start Summer 2022

What you will be doing:

Utilize department specific software and tools to complete assignments and tasks
Participate in team meetings
Liaise with other areas to resolve information or project requests by department staff
Compile and analyze information and develop reports, proposals, or documents
Maintain accurate documentation and records on all projects assigned
Engage with peers and team members to obtain knowledge to complete projects
Complete all assignments as directed
Follow all current standards utilized by your team
Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy

Required Skills:
What will make you successful:

Currently enrolled in an educational institution
Proficiency with Microsoft Office software products
Attentive to department needs as demonstrated by rapid and high-quality responsiveness to requests
Excellent interpersonal skills; able to maintain solid rapport with team members as well as maintain professionalism with those outside of department
Excellent oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
Keen attention to detail
Capable of identifying and completing tasks independently, with a sense of urgency and ownership
Demonstrated success at maintaining high personal work standards
Demonstrated ability to handle sensitive information with discretion and tact
Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the position.

Full or Part Time:
Full Time

Hours:
Monday – Friday (8am-5pm)

Wage:
This role is for a summer internship at Hyland. Pay/benefits to be discussed.

Start Date:
Summer 2022

Employer Contact Information:
Kelly Diamond
28500 Clemens Road
Westlake, OH, 44145
(440) 788-5415 | kelly.diamond@hyland.com
Contact employer via Email